Information we collect
When you submit an enquiry, call us, or engage our services, we collect the details you provide — typically your name, mobile number, email address, location and a description of the care required.
Where a service involves clinical care, we may also hold prescriptions, discharge summaries or test reports that you share with us for the purpose of delivering that service.
How we use it
Your information is used to respond to your enquiry, deliver the service you have requested, coordinate with the healthcare professionals and partners assigned to your case, and to raise invoices.
Sharing
We share information only with the care professionals, partner laboratories, hospitals or providers directly involved in delivering your service, and only to the extent needed. We do not sell or rent personal information to any third party.
Storage and security
Information is stored securely and access is restricted to team members who need it. Clinical records are retained only as long as required for continuity of care and for our legal and accounting obligations.
Your choices
You may ask us to correct or delete your information at any time by writing to info@medicoresolutions.in. You may also ask us to stop contacting you about our services.
Contact
Questions about this policy can be sent to info@medicoresolutions.in or +91 70902 23344.